Is this Tokyu Stay Shibuya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tokyu Stay Shibuya?

Check-in time for Tokyu Stay Shibuya starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tokyu Stay Shibuya have a swimming pool?

No, this Tokyu Stay Shibuya does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tokyu Stay Shibuya?

Best-rates for the Tokyu Stay Shibuya starts from $271 per night with includes Wheelchair Accessible, Bedding/Linens, Internet, Designated Smoking Area, Toiletries, Laundry, Air Conditioner, TV, Accessibility, Breakfast, Kitchen, Balcony/Terrace, Business Services, Wellness Facilities, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tokyu Stay Shibuya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tokyu Stay Shibuya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tokyu Stay Shibuya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tokyu Stay Shibuya?

Based on the information reported by the owner or manager, the Tokyu Stay Shibuya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tokyu Stay Shibuya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Tokyu Stay Shibuya | Hotel in Tokyo

| 9.2 (1024 Reviews) | 1 Bathroom

Hotel in Shinsencho, Tokyo

Hotel with a rooftop terrace, 10-minute walk to Shibuya Saunas
A rooftop terrace, dry cleaning, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a computer station, a front-desk safe, and multilingual staff assistance are onsite.
Housekeeping is available on request.
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Amenities

Air Conditioner

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Deep soaking bathtub

Bidet

Hair dryer

Free toiletries

Private bathroom

Shower/tub combination

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Bed sheets

Desk

Washer and dryer

Slippers

Iron/ironing board (on request)

Safe

Breakfast

To-go breakfast available for a fee daily 7 AM–10:00 AM: JPY 1320 per person

Kitchenette

Cookware/dishes/utensils

Microwave

Refrigerator

Stovetop

Parking

No onsite parking available

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Entertainment

0-inch LCD TV

Digital channels

General

Computer station

Vending machine

Front-desk safe

Elevator

Japanese

English

Designated smoking areas

Renovated entire property - August 2023

Guest Services

Washer/dryer

Kitchenette

Refrigerator

Microwave

Luggage storage

24-hour front desk

Housekeeping (on request)

Dry cleaning service

Multilingual staff

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Rooftop terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 2:00 am contactless check-in available

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 5 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for to-go breakfast: approximately jpy 1320 per person housekeeping fee: jpy 1500 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Janne B

Nov 11, 2025 03:17:51 PM

Review Score: 10

Summary: Nice room with good amenities. Convenient location.

See All Reviews

Room Arrangement

Room Info	Facilities
Residential Family Room (Bunk Beds,5-6 persons), Non Smoking Room Size: 506 square feet m² 4 Large Twin Bunk Beds and Twin Sofa Beds	General Number of living rooms 0, Bed count minimum 6, Square feet - 506, Number of bedrooms - 0, Sofa bed, Ping - 14, Bed count maximum 6, Square meters - 47, Extra bed count 1
Superior Twin Room (1person), Non Smoking Room Size: 248 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 248, Number of bedrooms - 0, Ping - 7, Square meters - 23, Bed count minimum 2, Bed count maximum 2
Deluxe Twin Room (2 persons), Non Smoking Room Size: 323 square feet m² 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 323, Bed count minimum 2, Bed count maximum 2
Residential Family Room (Bunk Beds,2-4 persons), Non Smoking Room Size: 506 square feet m² 2 Large Twin Bunk Beds	General Bed count minimum 4, Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Ping - 14, Square meters - 47, Bed count maximum 4
Superior Twin Room (2 persons), Non Smoking Room Size: 248 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 248, Number of bedrooms - 0, Ping - 7, Square meters - 23, Bed count minimum 2, Bed count maximum 2
Standard Double Room (1 Person), Non Smoking Room Size: 215 square feet m² 1 Queen Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6, Bed count minimum 1, Bed count maximum 1
Superior Double Room (1 person), Non Smoking Room Size: 258 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Residential Family Room (3-4 persons), Non Smoking Room Size: 431 square feet m² 4 Twin Beds and Twin Sofa Beds	General Bed count minimum 4, Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Bed count maximum 4, Square feet - 431
Residential Family Room (Bunk Beds,1 person), Non Smoking Room Size: 506 square feet m² 2 Large Twin Bunk Beds	General Bed count minimum 4, Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Ping - 14, Square meters - 47, Bed count maximum 4
Superior Double Room (2 persons), Non Smoking Room Size: 258 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Residential Family Room (1 person), Non Smoking Room Size: 431 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Bed count minimum 2, Square feet - 431, Bed count maximum 2
Residential Family Room (2 persons), Non Smoking Room Size: 431 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Bed count minimum 2, Square feet - 431, Bed count maximum 2
Standard Double Room (2 persons), Non Smoking Room Size: 215 square feet m² 1 Queen Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room (3 persons), Non Smoking Room Size: 323 square feet m² 3 Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Bed count maximum 3, Square feet - 323, Bed count minimum 3
Deluxe Twin Room (1 person), Non Smoking Room Size: 323 square feet m² 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 323, Bed count minimum 2, Bed count maximum 2