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Kimpton Hotel Arras by IHG | Hotel in Asheville

| 9.6 (1187 Reviews) |  1 Bathroom
Downtown Asheville Hotel | Kimpton Hotel Arras by IHG

Hotel in Downtown Asheville, Asheville

2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Private bathroom
  • Bathrobes
  • Towels
  • Toothbrush and toothpaste (on request)
  • Designer toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Air conditioning (climate-controlled)
  • Frette Italian sheets
  • Free cribs/infant beds
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Desk chair
  • Free newspapers
  • Soundproofing
  • Connecting rooms available
  • Desk
  • Safe
  • Phone
  • Slippers
  • Iron/ironing board
Breakfast
  • Room service available
  • Free daily reception
  • 1 bar
  • Coffee/tea in common area(s)
  • 2 restaurants
  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 16-30 for adults and USD 16-25 for children
  • Minibar
  • Refrigerator
Parking
  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Lever door handles
  • Phone accessibility kit
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • Hiking/biking trails
  • Segway rentals/tours
  • Winery tours
  • Mountain climbing
  • Health/beauty spa
  • Rock climbing
  • Ziplining
  • Mountain biking
  • Outlet shopping
  • 24-hour fitness center
  • Free bicycle rentals
Entertainment
  • Cable channels
  • 50-inch TV
General
  • Conference space (3000 square feet)
  • German
  • Russian
  • English
  • French
  • Spanish
  • Vending machine
  • Elevator
  • Front-desk safe
  • Banquet hall
  • Smoke-free property
Guest Services
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor furniture
  • Outdoor entertainment area
  • Terrace

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 16 to 30 for adults, and usd 16 to 25 for children valet parking fee: usd 32 per night late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash safety features at this property include a fire extinguisher please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Clare
Oct 5, 2026 02:24:30 PM
Review Score:   6
Summary: Nice hotel, contacted them twice before arrival to ask for a kettle, cups and extra towels in the room prior to arrival, they still weren’t there when we got there. They were brought to the room eventually. But the 2 paper cups eventually given weren’t replenished each day. It was easier to buy a cup from a local gift shop to use. Rooms aren’t cleaned daily, only bed made. Disappointing service. Wouldn’t recommend.
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Room Arrangement

Room Info Facilities
Room, 1 King Bed, Mountain View
Room Size: 377 square feet m2
1 King Bed
Room, 1 King Bed, Mountain View

General

Pet-friendly room, Square meters - 35, Square feet - 377, Mountain view, Shower only, Number of bedrooms - 1, Ping - 11, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, City View
Room Size: 377 square feet m2
1 King Bed
Room, 1 King Bed, City View

General

Pet-friendly room, Square meters - 35, Square feet - 377, City view, Shower only, Number of bedrooms - 1, Ping - 11, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Mountain View
Room Size: 377 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Mountain View

General

Pet-friendly room, Square meters - 35, Square feet - 377, Mountain view, Shower only, Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2
Room (Essential)
Room Size: 377 square feet m2
1 King Bed
2 Queen Beds
Room (Essential)

General

Room and bed type depend on availability check-in, Pet-friendly room, Square meters - 35, Square feet - 377, Shower only, Number of bedrooms - 1, Ping - 11, Bed count minimum 1, Bed count maximum 2
Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)
Room Size: 377 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

General

Pet-friendly room, Square meters - 35, Square feet - 377, Shower only, Wheelchair accessible, Number of bedrooms - 1, Roll-in shower, Raised toilet seat, Wheelchair-width doorways, Ping - 11, Wheelchair-accessible bathroom vanity, Low-height counters/sink, Low-height desk, Low-height bed, Grab bar - near toilet, Grab bar - in shower, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Mobility Accessible (Roll-In Shower)
Room Size: 377 square feet m2
1 King Bed
Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

General

Pet-friendly room, Square meters - 35, Square feet - 377, Bathtub or shower, Shower only, Wheelchair accessible, Number of bedrooms - 1, Roll-in shower, Raised toilet seat, Wheelchair-width doorways, Ping - 10.59, Wheelchair-accessible bathroom vanity, Low-height counters/sink, Low-height desk, Low-height bed, Grab bar - near toilet, Grab bar - in shower, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Communications)
Room Size: 377 square feet m2
1 King Bed
Room, 1 King Bed (Communications)

General

Pet-friendly room, Square meters - 35, Square feet - 377, Mountain view, Shower only, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Ping - 11, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds (Communications)
Room Size: 377 square feet m2
2 Queen Beds
Room, 2 Queen Beds (Communications)

General

Pet-friendly room, Square meters - 35, Square feet - 377, Shower only, Number of bedrooms - 1, Visual fire alarm, Doorbell/telephone notification, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 0
Room, 2 Queen Beds, City View
Room Size: 377 square feet m2
2 Queen Beds
Room, 2 Queen Beds, City View

General

Pet-friendly room, Square meters - 35, Square feet - 377, City view, Shower only, Number of bedrooms - 1, Ping - 10.59, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed, Mountain View
Room Size: 603 square feet m2
1 King Bed
Studio Suite, 1 King Bed, Mountain View

General

Pet-friendly room, Square meters - 56, Square feet - 603, Separate sitting area, Mountain view, Separate bathtub and shower, Number of bedrooms - 1, Ping - 17, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)
Room Size: 599 square feet m2
1 King Bed
Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

General

Pet-friendly room, Square meters - 56, Square feet - 599, Shower only, Wheelchair accessible, Number of bedrooms - 1, Roll-in shower, Ping - 17, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 King Bed, City View
Room Size: 599 square feet m2
1 King Bed
Studio Suite, 1 King Bed, City View

General

Pet-friendly room, Square meters - 56, Square feet - 599, City view, Separate bathtub and shower, Number of bedrooms - 1, Ping - 17, Bed count minimum 1, Bed count maximum 1
Luxury Suite, 1 King Bed, Mountain View
Room Size: 649 square feet m2
1 King Bed
Luxury Suite, 1 King Bed, Mountain View

General

Pet-friendly room, Square meters - 60, Square feet - 649, Separate dining area, Separate sitting area, Separate bathtub and shower, Number of bedrooms - 1, Ping - 18, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 King Bed, Mobility Accessible (Communications)
Room Size: 599 square feet m2
1 King Bed
Studio Suite, 1 King Bed, Mobility Accessible (Communications)

General

Pet-friendly room, Square meters - 56, Square feet - 599, Shower only, Number of bedrooms - 1, Ping - 17, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Downtown Asheville hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Downtown Asheville hotel starts from $227 per night with includes Business Services, Restaurant, Child Friendly, Kitchen, Parking, TV, Security/Safety, Bedding/Linens, Guest Services, Air Conditioner, Balcony/Terrace, Toiletries, Entertainment, Breakfast, Laundry, Wheelchair Accessible, Accessibility, Wellness Facilities, Bar, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Asheville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Downtown Asheville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.