Ibis Cancun Centro | Hotel in Cancun

| 8.2 (1703 Reviews) |   Pet Friendly  3 Bathrooms  8 Guests
Downtown Cancun Hotel | Ibis Cancun Centro

Hotel in Downtown Cancun, Cancun

Comfortable Accommodations

Rooms feature air-conditioning, private bathrooms, hairdryers, showers, TVs, and parquet floors. Additional amenities include lake and city views, work desks, and interconnected rooms.

Dining and Leisure

The family-friendly restaurant serves Mexican cuisine for dinner. A bar offers a relaxing space. Free WiFi is available throughout the property.

Convenient Location

Located in Cancún city center, the hotel is 8.7 mi from Cancún International Airport. Nearby attractions include Avenida Tulum and Nichute. Guests appreciate the convenient location and proximity to shops.

Ibis Cancun Centro is located in Cancun.

This 150 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Wheelchair Accessible, Sports/Activities, and several others. This is a 3 star rated property and has over 1703 reviews with the average score of 8.2 . Coming to Cancun and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 150 Bedrooms Hotel if you want to learn more about this place in Cancun. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Cancun Centro in Cancun is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Cancun Centro”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
TV
View
Wheelchair Accessible
Accessibility
Security/Safety
Sports/Activities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Fruit
  • Kid-friendly buffet
  • Bar
  • Restaurant
  • Kids' meals
  • Wine/Champagne
  • Snack bar
Parking
  • Accessible parking
  • Parking on site
  • Private Parking
  • Parking
  • Parking garage
Accessibility
  • Toilet with grab rails
  • Lowered sink
  • Wheelchair accessible
  • Visual aids (Braille)
Entertainment
  • Board games/Puzzles
General
  • Pet friendly
  • Facilities for disabled guests
  • Air conditioning
  • Non-smoking rooms
  • Elevator
  • Smoke-free property
  • Convenience store on site
  • Wifi in all areas
  • Soundproof rooms
Guest Services
  • Fax/Photocopying
  • Private check-in/out
  • Pet basket
  • Express check-in/out
  • 24-hour front desk
  • Ironing service
  • Baggage storage
  • Dry cleaning
  • Shared lounge/TV area
  • Valet parking
  • Laundry
  • Pet bowls
  • Daily housekeeping
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

The property accept pets with a surcharge of 300 mxn per night/petplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 005-007-001056/2025

Reviews

Value for money:
7.51
Location:
8.56
Staff:
8.21
Facilities:
7.44
Comfort:
7.71
Cleanliness:
7.82
Fay
Sep 3, 2026 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location to mall
Negative: No in room amenities - no coffee or refrigerator in room
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Double Room

Bathroom

Toilet paper, Private bathroom, Shower, Toilet, Body soap, Hairdryer, Towels

Media & Technology

Satellite channels, Telephone, Flat-screen TV

General

Interconnected room(s) available, Air conditioning, Hardwood or parquet floors, Ironing facilities, Smoke Alarm

Living Area

Desk

Services

Wake-up service

View

City view

Accessibility

Accessible by elevator
Double Room with Lagoon View
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Double Room with Lagoon View

Food & Drink

Minibar

Bathroom

Toilet paper, Private bathroom, Shower, Toilet, Body soap, Hairdryer, Towels

General

Air conditioning, Hardwood or parquet floors, Ironing facilities, Safety deposit box, Smoke Alarm

Media & Technology

Satellite channels, Telephone, Flat-screen TV

Living Area

Desk

View

View, Lake view

Services

Wake-up service

Bedroom

Cribs

Accessibility

Accessible by elevator
Standard Double Room with Two Single Beds
Room Type: Quad
Room Size: 18 m2
2 Twin bed(s) Bed
Standard Double Room with Two Single Beds

Bathroom

Toilet paper, Private bathroom, Shower, Toilet, Body soap, Hairdryer, Towels

Media & Technology

Satellite channels, Telephone, Flat-screen TV

General

Hardwood or parquet floors, Smoke Alarm, Ironing facilities, Air conditioning

Services

Wake-up service

View

City view

Accessibility

Accessible by elevator

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Ibis Cancun Centro starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Ibis Cancun Centro does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Ibis Cancun Centro starts from $49 per night with includes Air Conditioner, Parking, View, Security/Safety, Bar, Guest Services, Breakfast, Kitchen, Pet Friendly, Laundry, TV, Wheelchair Accessible, Sports/Activities, Restaurant, Child Friendly, Accessibility, Entertainment, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ibis Cancun Centro is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Ibis Cancun Centro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.