Hotel New Otani Osaka | Hotel in Osaka

| 9.4 (2658 Reviews) |  1 Bathroom
Chuo Hotel | Hotel New Otani Osaka

Hotel in Chuo, Osaka

Along with 11 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and outdoor tennis courts.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch Smart televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wired Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Soap
  • Hair dryer
  • Toothbrush and toothpaste
  • Private bathroom
  • Towels
  • Eco-friendly toiletries
  • Shower/tub combination
Bedroom
  • Heating
  • Bed sheets
  • Blackout drapes/curtains
  • Air conditioning
  • Water-efficient showers only
  • Iron/ironing board (on request)
  • Energy-saving switches
  • Safe
  • LED light bulbs
  • Slippers
  • Free newspapers
  • Phone
  • Eco-friendly cleaning products used
Breakfast
  • 11 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 5520 for adults and JPY 3105 for children
  • Refrigerator
  • Free bottled water
  • Electric kettle
Parking
  • Onsite parking options include a garage
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 5:00 PM
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Airport shuttle at scheduled times
  • Covered self parking on site (JPY 2000 per night; includes in/out privileges)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Tile flooring in public areas
  • Elevator door width (inches): 43
  • Area rugs in public areas
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Stairway handrail height (inches): 35
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible concierge desk
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Cobblestone flooring in public areas
  • Wheelchair-accessible restaurant
  • Handrails in stairways
Activities
  • Health/beauty spa
  • Theme parks
  • Bicycle rentals
  • Boat tours
  • Shopping mall
  • Lifeguards on site
  • Full-service spa
  • Shopping
  • 2 outdoor tennis courts
  • Indoor pool
  • Fitness center
  • Sauna
  • Art gallery
  • Bike parking
Entertainment
  • Digital channels
  • 43-inch Smart TV
General
  • Meeting rooms - 17
  • Vending machine
  • Banquet hall
  • Reception hall
  • Ballroom
  • Front-desk safe
  • Elevator
  • Gift shop/newsstand
  • Japanese
  • English
  • Locally-owned & organized tours & activities
  • Vegan dining options
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • Designated smoking areas
Guest Services
  • Refrigerator
  • Stroller
  • Babysitting (surcharge)
  • Indoor pool
  • Wedding services
  • Luggage storage
  • Hair salon
  • Daily housekeeping
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning service
  • Concierge services
  • Porter/bellhop
Internet
  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Lifeguards on site
Spa
  • Manicures and pedicures
  • Hot tub
  • Body scrubs
  • Spa open daily
  • Facials
  • Sauna

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately jpy 5520 for adults and jpy 3105 for children airport shuttle fee: jpy 1800 per person (one-way) airport shuttle fee per child: jpy 900 (one-way), (from 6 to 12 years old) covered self parking fee: jpy 2000 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) pool fee: jpy 6000 per night facilities fee: jpy 3850 per person and includes use of: sauna; hot tub; fitness facilities the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Access to the night pool 6:30-10 pm is available for guests ages 18 and older by reservation only. cashless transactions are available extra-person charges may apply and vary depending on property policy for the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool. government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the optional pool fee varies from jpy 5,000 - 6,000 per person, per entry. the listed optional pool fee applies to guest ages 13 and older for access to the pool. the pool fee for children ages 4-12 is jpy 2,000 per person, per entry. children ages 0-3 can access at no charge. please contact property for more details. this property accepts credit cards and cash this property requires children 0-3 years old to wear waterproof pants in the pool. this property uses eco-friendly cleaning products

Reviews

Choonsyk
Feb 9, 2026 12:35:00 PM
Review Score:   10
Summary: super clean room, kind staff, good breakfast, close to park, etc, definetly will reserve again
See All Reviews

Room Arrangement

Room Info Facilities
Luxury Junior Suite, High Floor, Non-smoking
Room Size: 646 square feet m2
2 Twin Beds
1 Double Bed
Luxury Junior Suite, High Floor, Non-smoking

General

Square feet - 646, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18, Park view, Bed count minimum 1, Number of living rooms 1, Free cribs/infant beds, Bed count maximum 2
Suite for 3persons Selected at Check-in Non Smoking
Room Size: 646 square feet m2
3 Large Twin Beds and Twin Bed
Suite for 3persons Selected at Check-in Non Smoking

General

Square feet - 646, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18.15, Park view, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3
Deluxe Single Room, Non Smoking
Room Size: 258 square feet m2
1 Twin Bed
Deluxe Single Room, Non Smoking

General

Bathrobes, Square feet - 258, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view
Superior Twin Room, Non Smoking, Town View
Room Size: 322 square feet m2
2 Twin Beds
Superior Twin Room, Non Smoking, Town View

General

Ping - 9, Square meters - 30, Number of bedrooms - 1, Square feet - 322, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Superior Twin Room, Non Smoking, Castle View
Room Size: 322 square feet m2
2 Twin Beds
Superior Twin Room, Non Smoking, Castle View

General

Low bed height (centimeters) - 50, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 70, Number of bedrooms - 1, Lever door handles, Square feet - 322, Grab bar - near toilet, Lowered locks/deadbolt, Lowered electrical outlets in bathroom, Square meters - 30, Doorway wheelchair width (inches) - 34, Low bed height (inches) - 20, Low-height bed, Bathroom emergency pull cord, Height-adjusted amenities, Bed count minimum 2, Low-height counters/sink, Wheelchair accessible, Free cribs/infant beds, Lowered peephole/view port in door, Low counters/sink height (inches) - 29, Doorway wheelchair width (centimeters) - 86, Ping - 9.05, Park view, Low counters/sink height (centimeters) - 74, Toilet grab bar height (inches) - 28, Bed count maximum 2
Family Suite for 4 People Non-Smoking
Room Size: 753 square feet m2
4 Large Twin Beds
Family Suite for 4 People Non-Smoking

General

Bed count minimum 4, Bathrobes, Square feet - 753, Square meters - 70, Number of bedrooms - 1, Park view, Ping - 21.16, Bed count maximum 4, Free cribs/infant beds
Japanese Suite, Non Smoking, City View
Room Size: 646 square feet m2
4 Twin Futons Bed
Japanese Suite, Non Smoking, City View

General

Bed count minimum 4, Square feet - 646, Square meters - 60, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Bed count maximum 4, City view
Deluxe Twin Room, Non Smoking, Castle View
Room Size: 322 square feet m2
2 Twin Beds
Deluxe Twin Room, Non Smoking, Castle View

General

Bathrobes, Square meters - 30, Number of bedrooms - 1, Ping - 9.05, Park view, Square feet - 322, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Suite - Selected at Check-in Non Smoking
Room Size: 646 square feet m2
2 Twin Beds
1 Double Bed
Suite - Selected at Check-in Non Smoking

General

Square feet - 646, Number of living rooms 0, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18.15, Park view, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Double Room, Non Smoking, Castle View
Room Size: 322 square feet m2
1 Queen Bed
Deluxe Double Room, Non Smoking, Castle View

General

Bathrobes, Ping - 9, Square meters - 30, Number of bedrooms - 1, Park view, Square feet - 322, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Executive Junior Suite, Non Smoking
Room Size: 646 square feet m2
2 Twin Beds
Executive Junior Suite, Non Smoking

General

Square feet - 646, Square meters - 60, Number of bedrooms - 1, Ping - 18, Park view, Number of living rooms 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Superior Double Room, Non Smoking, Castle View
Room Size: 322 square feet m2
1 Queen Bed
Superior Double Room, Non Smoking, Castle View

General

Square meters - 30, Number of bedrooms - 1, Ping - 9.05, Park view, Square feet - 322, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)
Room Size: 430 square feet m2
4 Large Twin Beds and Twin Beds
Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

General

Bed count minimum 4, IndRm-RenoRecent-Year 2017, Square meters - 40, No cribs (infant beds), Number of bedrooms - 1, Park view, IndRm-RenoRecent-Month August, Bed count maximum 4, Square feet - 430, Ping - 12.08
Family Suite for 5 People Non-Smoking
Room Size: 753 square feet m2
5 Large Twin Beds and Twin Bed
Family Suite for 5 People Non-Smoking

General

Number of living rooms 0, Bathrobes, Bed count minimum 5, Square feet - 753, Square meters - 70, Number of bedrooms - 1, Park view, Bed count maximum 5, Free cribs/infant beds, Ping - 21
Luxury Connecting Suite, 4 Adults, Castle View
Room Size: 1184 square feet m2
4 Large Twin Beds
Luxury Connecting Suite, 4 Adults, Castle View

General

Bed count minimum 4, Bathrobes, Ping - 33.27, Number of bedrooms - 2, Park view, Bed count maximum 4, Square meters - 110, Square feet - 1184, Free cribs/infant beds
Deluxe Triple Room, Non Smoking, Town View
Room Size: 431 square feet m2
3 Twin Beds
Deluxe Triple Room, Non Smoking, Town View

General

Bathrobes, Square meters - 40, Number of bedrooms - 1, Ping - 12, Bed count maximum 3, Square feet - 431, City view, Free cribs/infant beds, Bed count minimum 3
Superior Triple Room, Non Smoking, Town View
Room Size: 431 square feet m2
3 Twin Beds
Superior Triple Room, Non Smoking, Town View

General

Square meters - 40, Number of bedrooms - 1, Ping - 12.11, Bed count maximum 3, Square feet - 431, City view, Free cribs/infant beds, Bed count minimum 3
Run of The House, Non Smoking
Room Size: 322 square feet m2
2 Twin Beds
1 Queen Bed
Run of The House, Non Smoking

General

Square meters - 30, Number of bedrooms - 1, Ping - 9.05, Room and bed type depend on availability check-in, Square feet - 322, Bed count minimum 1, City view, Free cribs/infant beds, Bed count maximum 2
Superior Triple Room, Non Smoking, Castle View
Room Size: 430 square feet m2
3 Twin Beds
Superior Triple Room, Non Smoking, Castle View

General

Square meters - 40, Number of bedrooms - 1, Ping - 12, Park view, Bed count maximum 3, Square feet - 430, Free cribs/infant beds, Bed count minimum 3
Run of The House, Smoking
Room Size: 323 square feet m2
2 Twin Beds
1 Queen Bed
Run of The House, Smoking

General

Ping - 9, Square meters - 30, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 323, Bed count minimum 1, City view, Free cribs/infant beds, Bed count maximum 2
Superior Double Room, Non Smoking, Town View
Room Size: 322 square feet m2
1 Queen Bed
Superior Double Room, Non Smoking, Town View

General

Square meters - 30, Number of bedrooms - 1, Ping - 9.05, Square feet - 322, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Economy Double Room, Non Smoking, Town View
Room Size: 258 square feet m2
1 Double Bed
Economy Double Room, Non Smoking, Town View

General

Square feet - 258, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view
Single Room, Smoking, Town View
Room Size: 215 square feet m2
1 Twin Bed
Single Room, Smoking, Town View

General

Square meters - 20, Square feet - 215, Ping - 6.04, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Economy Triple Room, Non Smoking, Town View
Room Size: 322 square feet m2
3 Twin Beds
Economy Triple Room, Non Smoking, Town View

General

Ping - 9, Square meters - 30, No cribs (infant beds), Number of bedrooms - 1, Square feet - 322, Bed count maximum 3, City view, Bed count minimum 3
Junior Suite, Non Smoking
Room Size: 646 square feet m2
1 Double Bed
2 Twin Beds
Junior Suite, Non Smoking

General

Square feet - 646, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18, Park view, Separate bedroom, Bed count minimum 1, Number of living rooms 1, Free cribs/infant beds, Bed count maximum 2
Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed
Room Size: 747 square feet m2
3 Twin Beds
Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 747, Park view, Square meters - 69, Bed count maximum 3, Free cribs/infant beds, Ping - 21, Bed count minimum 3
Single Room, Non Smoking, Town View
Room Size: 213.5 square feet m2
1 Twin Bed
Single Room, Non Smoking, Town View

General

Square meters - 20, Ping - 6, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Square feet - 213.5, City view
Economy Double Room, Smoking, Town View
Room Size: 258 square feet m2
1 Double Bed
Economy Double Room, Smoking, Town View

General

Square feet - 258, No cribs (infant beds), Number of bedrooms - 1, Ping - 7.25, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)
Room Size: 647 square feet m2
4 Large Twin Beds
Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

General

Bed count minimum 4, Square meters - 60, Square feet - 647, No cribs (infant beds), Number of bedrooms - 1, Ping - 18.18, Bed count maximum 4, Number of living rooms 1, City view
Economy Triple Room, Non Smoking, Castle View
Room Size: 322 square feet m2
3 Twin Beds
Economy Triple Room, Non Smoking, Castle View

General

Square meters - 30, No cribs (infant beds), Number of bedrooms - 1, Ping - 9.05, Park view, Square feet - 322, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Hotel New Otani Osaka pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel New Otani Osaka have a swimming pool?

Yes, this Hotel New Otani Osaka has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel New Otani Osaka?

Best-rates for the Hotel New Otani Osaka starts from $131 per night with includes Parking, Wellness Facilities, Restaurant, Bar, Child Friendly, Kitchen, Pool, Designated Smoking Area, Business Services, Eco Friendly, Laundry, Air Conditioner, Wheelchair Accessible, Transportation/Shuttle, Bedding/Linens, Breakfast, Hot Tub, Accessibility, Sports/Activities, Spa, Fireplace/Heating, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel New Otani Osaka a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel New Otani Osaka wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel New Otani Osaka is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel New Otani Osaka?

Based on the information reported by the owner or manager, the Hotel New Otani Osaka indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel New Otani Osaka?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD131
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